Terms & Conditions

IQ Mindware Software License Agreement


Proprietary Rights and Conditions

All right, title and interest including, but not limited to, copyright and other intellectual property rights in and to the IQ Mindware software products (HighIQPro, i3 Mindware) are the property of IQ Mindware. Such rights are protected by United States and United Kingdom copyright laws, other applicable copyright laws, and international treaty provisions. IQ Mindware retains all rights not expressly granted herein.

You may not redistribute, sell, decompile, reverse engineer, or disassemble the software. The software, including any modified or customized versions, cannot be resold, redistributed, or offered as a service without explicit written permission from IQ Mindware. IQMindware reserves the right to refuse permission to use this software product to any individual or company for any reason, and may do so without notice. You may not remove any copyright notices in any of the source code.


Each copy (or multiple copies) of the software must have its own (separate) license and be registered with IQ Mindware. You are not permitted to make copies of the software without first purchasing the appropriate additional licenses. This license does not grant any reseller privileges.

Disclaimer of Warranties

To the extent allowed by local law, this software is provided to you “as is” without warranties or conditions of any kind, whether oral or written, express or implied. IQ Mindware specifically disclaims any implied warranties or conditions of merchantability, satisfactory quality, non-infringement and fitness for a particular purpose. We make exception with the specific terms of the money-back guarantees.

Return Policy

Should you experience a problem with any purchased software, IQ Mindware offers support services to resolve the problem.  If there is technical problem preventing installation of the software that is not due to outmoded hardware or operating systems, IQ Mindware will refund you.

IQ Mindware will typically reissue licenses if users upgrade or change their computers, but this may not always be the case the longer time passes, or the more requests for replacements are made.

Money Back Guarantees

For the IQ and working memory increase guarantees, the guarantee only applies to 2G training, not standard dual n-back training. The guarantee does not apply if you have already trained with 2G training or dual n-back task. If you purchased a multi-license, we will reimburse for the cost of a single license unless more than one user has not obtained the guaranteed memory and IQ gains. In this case we will reimburse the cost of a multi-license. If only one user has made use of the multi-license, we can only reimburse the cost of the single license.

For the leaderboard money back guarantee, you can be reimbursed only once per product if you are a top scorer.

Support Services

Software purchased from IQ Mindware include free support. Unless stated otherwise, the free support is only available through our website/email. If you require more advanced technical support or require telephone assistance, additional consulting services or a support plan may be required. We reserve the right to change our support policy at anytime. To contact us for support, use the ‘contact’ pages or e-mails on the IQ Mindware websites.


You must make every attempt to safeguard your data and other files during installation, when upgrading, or when installing an update. IQ Mindware does not assume responsibility for loss of data or any other losses that result from installation, upgrading, or updating of the software.